With just the click of a button, ChatRelations’ LiveChat connects web sales clerks to chat live with multiple online shoppers and convert more leads in real time. Upon initiating a conversation, visitors receive immediate answers and are guided to the exact location of the page they seek. Your customer service representative then assists the lead by providing information, links or even guiding them through your website. While many websites currently use email, text messaging, and telephone systems as their primary customer service methods, ChatRelations’ Live Chat Software offers an efficient way to provide instant sales help while answering the questions of online shoppers at a much lower price.
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