1. What is ChatRelations?
ChatRelations is on-demand chat software that supports and manages all customer relationships online throughout service, sales, and marketing. By improving online communications, ChatRelations is committed to strengthening client relationships through usable chat software that either offers automated guidance or one-to-one live chat. Streamlining online chat, ChatRelations promotes communication as the means by which long-term business relationships are enhanced. ChatRelations offers two chat software products: AutoChat and LiveChat. Auto Answer is the worlds first automated customer service chat software, intuitively guiding customers to the right page each time. LiveChat enables web personal to chat with visitors and increase conversion rates in real time. These easy, usable software can be up and running in minutes. With a focus on quality, ChatRelations offers immediate gratification to customers who will remain loyal to businesses that can offer solutions on the spot.

2. When is Personal Information Collected:
We may collect personal information upon registration with us to become a user of any ChatRelations website or service. Therefore, any information is only collected when you voluntarily provide it to us.

3. What Personal Information We Collect:
We may require your name, address, contact phone number, e-mail address and payment/credit card information. We only store your name, contact phone number and e-mail address in our databases. Primary payment information is stored securely over other online merchants.

4. Security:
All information is collected on an encrypted, secured server signified by the URL https. We realize the sensitivity of the information that you provide us with at Chat Relations and make every effort possible to secure and protect your personal and credit card information. When you submit an order at our online store we use Secure Sockets Layer (SSL 128-bit) encryption to transmit your credit card number directly to the bank in real time, making it completely unreadable as it travels over the Internet and impossible for anyone to intercept and read. We do not store any of the credit card details you submit at all, providing you with additional security over other online merchants.

5. Why We Collect Personal Information:
We use this information to confirm your order and may contact you if we have a question about your order. We may also contact you to verify your credit card information for your protection.

6. Disclosure of Your Personal Information :
ChatRelations is committed to maintaining your privacy. Your personal information will not be used to place you on any mailing lists, except with your prior consent. Under no circumstances will we sell our customer lists, trade or rent your personal information to third parties.

7. What are Cookies and How We Use Them:
ChatRelations may also collect information about your use of our Website through the use of "cookies". Cookies are small data files that are sent to your browser and stored on your computer's hard-drive when you visit certain websites, thereby "tracking" use of the Website. Some browsers can be set to reject all cookies; if you choose to modify your browser, some pages of the Website may not function properly.

ChatRelations uses the information generated through the use of cookies to, for example, estimate the number of people that are using the Website, to track the pages of the Website that are being visited and generally to track trends and patterns. This information tells ChatRelations about user interests and behaviors which can, in turn, be used to improve our site and services in the future. Aggregate information obtained through cookies may be disclosed to third parties but no personal information which identifies you will be released.

8. Your Questions, Concerns and Comments:
If you have any questions concerning the ChatRelations Pri vacy Statement, please
contact us at:

ChatRelations.com
1090 University Avenue #201A
San Diego, CA 92103
Attention: Management Department
E-mail: Support@ChatRelations.com

Note: This Privacy Statement may be changed from time to time. All changes are
effective after we post an updated version on our Website. You are encouraged to
review the Website regularly for changes.